Did you know you can add additional users, lock users and change user information for your VR-CPS account? Please watch this short video to learn more about how to manage users.

First, please ensure that it has been 5-10 days from the payment date listed. Payment will be from Public Consulting Group, Inc. If you are still unable to locate the payment, call the customer service center at 1-833-475-3061 or email [email protected] for further direction.



This guide provides helpful hints for accessibility to use the Claim Payment System.

Quick Guide to frequent questions

ONLY Use this link to request a new account ONE TIME. If you do not receive and email with your username and password, contact [email protected] DO NOT request a 2nd account.

Current IRS W9 form

Use this link to request a bidder #.

Select the above link if you need to register for a DUNS number or look up your DUNS #.

The vendor agreement will be presented when you submit the registration. A copy will be sent to the vendor with the approval email. To view a copy prior to submitting your registration, please review the VR Vendor Service Manual. The manual is located under Important Links